Living by Doing

I'm a single founder working on improving my business and myself.

26. May 2014 21:05
by Anders Thue Pedersen
0 Comments

Trust

26. May 2014 21:05 by Anders Thue Pedersen | 0 Comments

When I work on my website, it is all about building trust, to the consumer that the product is legit and to google that the website is worth visiting.

We use words as trust builders when talking about testimonials, reviews and technologies.

We use words as churn to describe what happens when a user stop trusting us.

I think I might have built a website that builds too much trust, so that the customer trust that I can help them and since the software has a somewhat high learning curve, I do not deliver.

I have been thinking this based on the emails I get when people uninstall the software.

So I must improve the software.

Status

I got hit (strangely) by Panda4 - it looks like i get the same amount of traffic, but they bounce more and buy less.

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